[Code of Federal Regulations]

[Title 14, Volume 4]

[Revised as of January 1, 2006]

From the U.S. Government Printing Office via GPO Access

[CITE: 14CFR234.1]



[Page 95-96]

 

                     TITLE 14--AERONAUTICS AND SPACE

 

   CHAPTER II--OFFICE OF THE SECRETARY, DEPARTMENT OF TRANSPORTATION 

                         (AVIATION PROCEEDINGS)

 

PART 234_AIRLINE SERVICE QUALITY PERFORMANCE REPORTS--Table of Contents

 

Sec. 234.1  Purpose.









Sec.

234.1 Purpose.

234.2 Definitions.

234.3 Applicability.

234.4 Reporting of on-time performance.

234.5 Form of reports.

234.6 Baggage-handling statistics.

234.7 Voluntary reporting.

234.8 Calculation of on-time performance codes.

234.9 Reporting of on-time performance codes.

234.10 Voluntary disclosure of on-time performance codes.

234.11 Disclosure to consumers.

234.12 Waivers.

234.13 Reports by air carriers on incidents involving animals during air 

          transport.



    Authority: 49 U.S.C. 329 and chapters 401 and 417.



    Source: Amdt. No. 234-1, 52 FR 34071, Sept. 9, 1987, unless 

otherwise noted.



[[Page 96]]



    Note: The reporting requirements contained in this part have been 

approved by the Office of Management and Budget under control number 

2138-0041.





    The purpose of this part is to set forth required data that certain 

air carriers must submit to the Department and to computer reservations 

system vendors in computerized form, except as otherwise provided, so 

that information on air carriers' quality of service can be made 

available to consumers of air transportation. This part also requires 

that service quality data be disclosed directly to consumers.