[Code of Federal Regulations]
[Title 41, Volume 1]
[Revised as of July 1, 2006]
From the U.S. Government Printing Office via GPO Access
[CITE: 41CFR51-6.11]

[Page 62-63]
 
           TITLE 41--PUBLIC CONTRACTS AND PROPERTY MANAGEMENT
 
CHAPTER 51--COMMITTEE FOR PURCHASE FROM PEOPLE WHO ARE BLIND OR SEVERELY 
                                DISABLED
 
PART 51-6_PROCUREMENT PROCEDURES--Table of Contents
 
Sec.  51-6.11  Quality complaints.

    (a) When the quality of a commodity received is not considered 
satisfactory by the using activity, the activity shall

[[Page 63]]

take the following actions as appropriate:
    (1) For commodities received from Defense Logistics Agency supply 
centers, General Services Administration supply distribution facilities, 
Department of Veterans Affairs distribution division or other central 
stockage depots, or specifically authorized supply source, notify the 
supplying agency in writing in accordance with that agency's procedures. 
The supplying agency shall, in turn, provide copies of the notice to the 
nonprofit agency involved and its central nonprofit agency.
    (2) For commodities received directly from nonprofit agencies 
employing persons who are blind or have other severe disabilities, 
address complaints to the nonprofit agency involved with a copy to the 
central nonprofit agency with which it is affiliated.
    (b) When the quality of a service is not considered satisfactory by 
the contracting activity, it shall address complaints to the nonprofit 
agency involved with a copy to the central nonprofit agency with which 
it is affiliated.