[Code of Federal Regulations]

[Title 45, Volume 1]

[Revised as of October 1, 2006]

From the U.S. Government Printing Office via GPO Access

[CITE: 45CFR73.735-301]



[Page 170]

 

                        TITLE 45--PUBLIC WELFARE

 

                    SUBTITLE A--DEPARTMENT OF HEALTH

                           AND HUMAN SERVICES

 

PART 73_STANDARDS OF CONDUCT--Table of Contents

 

                      Subpart C_Conduct on the Job

 

Sec.  73.735-301  Courtesy and consideration for others.





    (a) An employee's conduct on the job is, in all respects, of concern 

to the Federal government. Courtesy, consideration, and promptness in 

dealing with the public must be shown in carrying out official 

responsibilities, and actions which deny the dignity of individuals or 

conduct which is disrespectful to others must be avoided. Employees must 

recognize that inattention to matters of common courtesy can adversely 

affect the quality of service the Department is responsible for 

providing. Where appropriate, courtesy to the public should be included 

in the standards for employee performance.

    (b) Of equal importance is the requirement that courtesy be shown in 

day-by-day interaction with co-workers. Employees shall be polite to and 

considerate of other employees, and shall respect their needs and 

concerns in the work environment.