[Code of Federal Regulations]
[Title 39, Volume 1]
[Revised as of January 1, 2007]
From the U.S. Government Printing Office via GPO Access
[CITE: 39CFR762.41]

[Page 195]
 
                        TITLE 39--POSTAL SERVICE
 
                 CHAPTER I--UNITED STATES POSTAL SERVICE
 
PART 762_DISBURSEMENT POSTAL MONEY ORDERS--Table of Contents
 
 Subpart C_Issuance of Substitutes for Lost, Destroyed, Mutilated, and 
 
Sec.  762.41  Advice of non-receipt or loss, destruction, or mutilation.

               Defaced Disbursement Postal Money Orders


    (a) In the event of the non-receipt, loss, or destruction of a 
Disbursement Postal Money Order, or the mutilation or defacement of a 
Disbursement Postal Money Order to an extent which renders it non-
negotiable, the owner should immediately contact the Money Order 
Division, Postal Data Center, P.O. Box 14963, St. Louis, MO 63182, 
describing the Disbursement Postal Money Order, stating the purpose for 
which it was issued, giving, if possible, its date, number, and amount, 
and requesting that payment be stopped. In cases involving mutilated or 
defaced Disbursement Postal Money Orders the owner should enclose the 
mutilated or defaced item with his communication.
    (b) If the Disbursement Postal Money Order, which is the basis of 
the owner's claim, is determined to be outstanding, the Money Order 
Division shall furnish the claimant an appropriate application form for 
obtaining a substitute Disbursement Postal Money Order. However, the 
execution of an application shall not be required in the event the 
original written statement submitted by the claimant substantially meets 
the requirements of the prescribed application form.