[Code of Federal Regulations] [Title 42, Volume 4] [Revised as of October 1, 2007] From the U.S. Government Printing Office via GPO Access [CITE: 42CFR491.11] [Page 1004] TITLE 42--PUBLIC HEALTH CHAPTER IV--CENTERS FOR MEDICARE & MEDICAID SERVICES, DEPARTMENT OF HEALTH AND HUMAN SERVICES (CONTINUED) PART 491_CERTIFICATION OF CERTAIN HEALTH FACILITIES--Table of Contents Subpart A_Rural Health Clinics: Conditions for Certification; and FQHCs Conditions for Coverage Sec. 491.11 Program evaluation. (a) The clinic or center carries out, or arranges for, an annual evaluation of its total program. (b) The evaluation includes review of: (1) The utilization of clinic or center services, including at least the number of patients served and the volume of services; (2) A representative sample of both active and closed clinical records; and (3) The clinic's or center's health care policies. (c) The purpose of the evaluation is to determine whether: (1) The utilization of services was appropriate; (2) The established policies were followed; and (3) Any changes are needed. (d) The clinic or center staff considers the findings of the evaluation and takes corrective action if necessary. [71 FR 55346, Sept. 22, 2006]