[Code of Federal Regulations]
[Title 49, Volume 5]
[Revised as of October 1, 2007]
From the U.S. Government Printing Office via GPO Access
[CITE: 49CFR375.201]

[Page 95-96]
 
                        TITLE 49--TRANSPORTATION
 
                      DEPARTMENT OF TRANSPORTATION
 
PART 375_TRANSPORTATION OF HOUSEHOLD GOODS IN INTERSTATE COMMERCE; 
CONSUMER PROTECTION REGULATIONS--Table of Contents
 
           Subpart B_Before Offering Services to My Customers
 
Sec.  375.201  What is my normal liability for loss and damage when I 
accept goods from an individual shipper?

                        Liability Considerations


    (a) In general, you are legally liable for loss or damage if it 
happens during performance of any transportation of household goods and 
all related services identified on your lawful bill of lading.
    (b) Full Value Protection Obligation--In general, your liability is 
for the household goods that are lost, damaged, destroyed, or otherwise 
not delivered to the final destination in an amount equal to the 
replacement value of the household goods. The maximum amount is the 
declared value of the shipment. The declared value is subject to rules 
issued by the Surface Transportation Board (STB) and applicable tariffs.
    (c) If the shipper waives, in writing, your liability for the full 
value of the household goods, then you are liable for loss of, or damage 
to, any household goods to the extent provided in the STB released rates 
order. Contact the STB for a current copy of the Released Rates of Motor 
Carrier Shipments of Household Goods. The rate may be increased annually 
by the motor carrier based on the U.S. Department of Commerce's Cost of 
Living Adjustment.
    (d) As required by Sec.  375.303(g), you may have additional 
liability if you sell liability insurance and fail to issue a copy of 
the insurance policy or other appropriate evidence of insurance.

[[Page 96]]

    (e) You must, in a clear and concise manner, disclose to the 
individual shipper the limits of your liability.

[68 FR 35091, June 11, 2003, as amended at 72 FR 36771, July 5, 2007]