[Code of Federal Regulations]
[Title 21, Volume 1]
[Revised as of April 1, 2008]
From the U.S. Government Printing Office via GPO Access
[CITE: 21CFR20.43]

[Page 194]
 
                        TITLE 21--FOOD AND DRUGS
 
CHAPTER I--FOOD AND DRUG ADMINISTRATION, DEPARTMENT OF HEALTH AND HUMAN 
                                SERVICES
 
PART 20_PUBLIC INFORMATION--Table of Contents
 
                      Subpart C_Procedures and Fees
 
Sec.  20.43  Multitrack processing.

    (a) Each Food and Drug Administration component is responsible for 
determining whether to use a multitrack system to process requests for 
records maintained by that component. A multitrack system provides two 
or more tracks for processing requests, based on the amount of work and/
or time required for a request to be processed. The availability of 
multitrack processing does not affect expedited processing in accordance 
with Sec.  20.44.
    (b) If multitrack processing is not adopted by a particular agency 
component, that component will process all requests in a single track, 
ordinarily on a first-in, first-out basis.
    (c) If a multitrack processing system is established by a particular 
agency component, that component may determine how many tracks to 
establish and the specific criteria for assigning requests to each 
track. Multiple tracks may be established for requests based on the 
amount of work and/or time required for a request to be processed.
    (d) Requests assigned to a given track will ordinarily be processed 
on a first-in, first-out basis within that track.
    (e) If a request does not qualify for the fastest processing track, 
the requester may be provided an opportunity to limit the scope of the 
request in order to qualify for faster processing.

[68 FR 25286, May 12, 2003]