[Code of Federal Regulations] [Title 21, Volume 4] [Revised as of April 1, 2008] From the U.S. Government Printing Office via GPO Access [CITE: 21CFR226.115] [Page 175] TITLE 21--FOOD AND DRUGS CHAPTER I--FOOD AND DRUG ADMINISTRATION, DEPARTMENT OF HEALTH AND HUMAN SERVICES (CONTINUED) PART 226_CURRENT GOOD MANUFACTURING PRACTICE FOR TYPE A MEDICATED ARTICLES--Table of Contents Subpart E_Records and Reports Sec. 226.115 Complaint files. Records shall be maintained for a period of 2 years of all written or verbal complaints concerning the safety or efficacy of each Type A medicated article(s). Complaints shall be evaluated by competent and responsible personnel and, where indicated, appropriate action shall be taken. The record shall indicate the evaluation and the action.