[Code of Federal Regulations] [Title 21, Volume 1] [Revised as of April 1, 2008] From the U.S. Government Printing Office via GPO Access [CITE: 21CFR26A App E] [Page 254] TITLE 21--FOOD AND DRUGS CHAPTER I--FOOD AND DRUG ADMINISTRATION, DEPARTMENT OF HEALTH AND HUMAN SERVICES PART 26_MUTUAL RECOGNITION OF PHARMACEUTICAL GOOD MANUFACTURING PRACTICE REPORTS, MEDICAL DEVICE QUALITY SYSTEM AUDIT REPORTS, AND CERTAIN MEDICAL DEVICE PRODUCT EVALUATION REPORTS: UNITED STATES AND THE EUROPEAN COMMUNITY--Table of Contents Subpart A_Specific Sector Provisions for Pharmaceutical Good Manufacturing Practices Sec. Appendix E to Subpart A of Part 26--Elements To Be Considered in Developing a Two-Way Alert System 1. Documentation --Definition of a crisis/emergency and under what circumstances an alert is required --Standard Operating Procedures (SOP's) --Mechanism of health hazards evaluation and classification --Language of communication and transmission of information 2. Crisis Management System --Crisis analysis and communication mechanisms --Establishment of contact points --Reporting mechanisms 3. Enforcement Procedures --Followup mechanisms --Corrective action procedures 4. Quality Assurance System --Pharmacovigilance programme --Surveillance/monitoring of implementation of corrective action 5. Contact Points For the purpose of subpart A of this part, the contact points for the alert system will be: A. For the European Community: the Executive Director of the European Agency for the Evaluation of Medicinal Products, 7, Westferry Circus, Canary Wharf, UK - London E14 4HB, England. Telephone 44-171-418 8400, Fax 418-8416. B. For the United States : Biologics: Director, Office of Compliance and Biologics Quality (HFM- 600), 1401 Rockville Pike, Rockville, MD 20852, phone: 301-827-6190, fax: 301-594-1944. Human Drugs: Director, Office of Compliance (HFD-300), 5600 Fishers Lane, Rockville, MD 20857, phone: 301-827-8910, fax: 301-827-8901. Veterinary Drugs: Director, Office of Surveillance and Compliance (HFV- 200), MPN II, 7500 Standish Pl., Rockville, MD 20855-2773, phone: 301- 827-6644, fax: 301-594-1807. [63 FR 60141, Nov. 6, 1998, as amended at 69 FR 48775, Aug. 11, 2004]